1,000 Mile Service For The Pan America

kirkster · 2022-05-23T11:32:16-0400

I am almost at my 1,000 mark and I called to schedule the service. I was given a price of about $530 to $550. I was told it takes about 4 hours. This sounds high to me. Has anyone else taken their Pan America in for the 1,000 mile service? I was wondering what your costs were. Also he mentioned they have to change the engine, transmission and primary oil. I thought the PA only has one oil unlike other Harley engines? He also said the new Revolution Max engine uses a special oil for that engine.

Let me hear your thoughts on all this please. My service is scheduled for June 4th. Thanks.

drifter · 2022-05-23T12:05:17-0400

Here’s a picture of my receipt. Oil is the 15W50 synthetic blend. Just one oil. I agree the 3.2 hours labor seems high. I can do it cheaper myself, but the dealership I go to has a good service shop and they have a lifetime power train warranty if they (or another dealer while on travel) performs the service work.

kirkster · 2022-05-23T12:34:04-0400

drifter said:
Here’s a picture of my receipt. Oil is the 15W50 synthetic blend. Just one oil. I agree the 3.2 hours labor is high. I can do it cheaper myself, but the dealership I go to has a good service shop and they have a lifetime power train warranty if they (or another dealer while on travel) performs the service work.
View attachment 1082

That was for your 1000 mile service correct, not just an oil change. Hopefully mine will be about the same as yours once they do it. Who knows if they've even done a Pan America service yet at my shop.

ODGreenPA · 2022-05-23T12:39:51-0400

Im wanting to say I spent 380$ for my 1k service. I know it wasn't over 500$ and pretty sure under 400$.

ornrry1 · 2022-05-23T13:07:44-0400

Mine was about the same, don't have the receipt on me but recall around $370

drifter · 2022-05-23T13:34:35-0400

kirkster said:
That was for your 1000 mile service correct, not just an oil change. Hopefully mine will be about the same as yours once they do it. Who knows if they've even done a Pan America service yet at my shop.

Yes. The entire service bill spells out it’s for the 1,000 mile service, and the portion I attached says “1K” in the top left. They did the other 1K inspections not listed on the bill which didn’t have parts to charge for. They also adjusted and lubed the chain, washed and air-dried the bike.

kirkster · 2022-05-23T14:04:48-0400

Thanks guys for the replies. I will call a couple other local HD dealers and see what they charge for the 1000 mile service.

JRSherman · 2022-05-23T17:33:27-0400

My dealership didn't know for sure what the cost would be but they told me probably the same as a touring bike. I have a 3 year service agreement I bought last year for my road King that transferred to my pan am. I have 2 more years of "free" K services. It cost me $2500 up front but I'm that year I used almost 2000 of it. There's more to the agreement than just service, discounts and free storage the first year, loaner bikes.

MarcS · 2022-05-27T09:32:01-0400

I was told to expect $600 for that service. I did it myself, and since I had half the bike apart anyway, I figured all of the extra checks and adjustments wouldn't be required.. 🤷🏼‍♂️

Cold · 2022-05-27T21:05:08-0400

Imo look at the service record intervals. Majority of the 1000 mile inspection is checks and an oil change (15w50 or 20w50), super easy to do on this bike provided harley didnt put loctite on the drain plug. Save the money for an upgrade.

Gcross762 · 2022-07-05T15:03:50-0400

In the automotive world all I had to pay for my first check up was the oil change. You spend over 22k on a bike plus an extended warranty you would think Harley would pay for the 1000 mile check up. Disappointing. Mine was 500 dollars and was told if they dont do it my warranty would be void.

Jrc1 · 2022-07-06T07:26:03-0400

That’s BS if them not doing it voids the warranty they have to do it for free

leroysch · 2022-07-06T21:59:17-0400

FTC recently spanked HD for this BS.....

FTC Takes Action Against Harley-Davidson and Westinghouse for Illegally Restricting Customers’ Right to Repair

The Federal Trade Commission is taking action against motorcycle manufacturer Harley-Davidson Motor Company Group, LLC and Westinghouse outdoor generator maker MWE Investments, LLC for illegally re

www.ftc.gov

Ridethere · 2023-01-19T22:54:05-0500

As I recall the 1k first service was around 450.00 Service manager explained what all they checked and they also updated the cpu. For reference it was about the same when I had first service on my 2020 Road King.

Lurchen82 · 2023-01-20T06:42:23-0500

kirkster said:
I am almost at my 1,000 mark and I called to schedule the service. I was given a price of about $530 to $550. I was told it takes about 4 hours. This sounds high to me. Has anyone else taken their Pan America in for the 1,000 mile service? I was wondering what your costs were. Also he mentioned they have to change the engine, transmission and primary oil. I thought the PA only has one oil unlike other Harley engines? He also said the new Revolution Max engine uses a special oil for that engine.

Let me hear your thoughts on all this please. My service is scheduled for June 4th. Thanks.

I dropped mine off yesterday for the 1,000 service. I usually Don’t but the maintenance plan but I did this time… I bought a 3 year service plan with free lifetime tires, for $2899! I glanced at the service order and believed it was $400ish.. I will get a copy of the service order today! I put a lot of mileage down and use this mainly for commuting! I put 1,200 miles on this beaut in about 3 weeks. I don’t have a covered garage to do the service work myself and figured it to be a cheaper alternative then paying for each service..

hope this was helpful and clear enough. HappyRiding!

Lurchen82 · 2023-01-20T06:43:30-0500

Lurchen82 said:
I dropped mine off yesterday for the 1,000 service. I usually Don’t but the maintenance plan but I did this time… I bought a 3 year service plan with free lifetime tires, for $2899! I glanced at the service order and believed it was $400ish.. I will get a copy of the service order today! I put a lot of mileage down and use this mainly for commuting! I put 1,200 miles on this beaut in about 3 weeks. I don’t have a covered garage to do the service work myself and figured it to be a cheaper alternative then paying for each service..

hope this was helpful and clear enough. HappyRiding!

p.s. service advisor said the service will take 2-3hrs .. I dropped mine off at the end of the day!

mikeInPA · 2023-01-20T09:48:42-0500

kirkster said:
Also he mentioned they have to change the engine, transmission and primary oil. I thought the PA only has one oil unlike other Harley engines? He also said the new Revolution Max engine uses a special oil for that engine.

I would not let this dealer service my bike, granted this is probably coming from the service writer and not a technician, but the service writer should do a little research before making these incorrect assumptions.

mikeInPA · 2023-01-20T09:49:50-0500

If anyone is interested in doing the service themself, or just wants to see what all is involved.

https://youtube.com/playlist?list=PL3zvH4JQxOo-1BlqSTiLgeD_E7jVp3BCc

1,000 Mile Service For The Pan America

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