[Grayson_BlackPanAm]

So…. My 21 PAS got stuck in 5th gear. Took it in to the dealer to get fixed. Next thing I know they call me and said Harley was sending them a brand new motor and trans for my bike. 6 gears in the trans were chewed up. Anyone else have that issue?

 

[KnuckleHead]

Sorry to hear @Grayson_BlackPanAm. Is everything being covered by warranty for the engine and transmission? Did they give you an idea on how long it's going to take?

 

[Grayson_BlackPanAm]

Sorry to hear @Grayson_BlackPanAm. Is everything being covered by warranty for the engine and transmission? Did they give you an idea on how long it's going to take?

Yes. Everything is covered under warranty. 15,000 miles on the bike. Had it less than a year. I ride it HARD. I ride it off-road a lot. But that is what it’s made for right? I wanted to do the New Mexico BDR but now I’m not sure it could handle it lol.

 

[Grayson_BlackPanAm]

Sorry to hear @Grayson_BlackPanAm. Is everything being covered by warranty for the engine and transmission? Did they give you an idea on how long it's going to take?

They told me the motor was ordered Monday and it would take a week to come in.

 

[KnuckleHead]

Yes. Everything is covered under warranty. 15,000 miles on the bike. Had it less than a year. I ride it HARD. I ride it off-road a lot. But that is what it’s made for right? I wanted to do the New Mexico BDR but now I’m not sure it could handle it lol.

What was the longest trip you made on your Pan America before things weren't working right?

 

[KnuckleHead]

They told me the motor was ordered Monday and it would take a week to come in.

That's not too bad. With so many companies dealing with parts shortages you could've been waiting much longer than that.

 

[Grayson_BlackPanAm]

What was the longest trip you made on your Pan America before things weren't working right?

I rode from Natchitoches, La to Gulf Shores, Al and back. No issues. I’ve had a few small issues that are common but software updates have fixed them. I had my cruise control switch break off on my trip to gulf shores but I could still get the cruise to work. I had the 4,000 RPM idle issue. Update fixed it. Other than that the biggest issue I had previously was the fuel pump sounding TERRIBLE. It was working fine but it sounded like gravel was inside the pump. I could hear it over the motor sometimes on the road. They ordered me a new one a couple months ago. It had to come off the assembly line because that is the only fuel pumps they have for my bike in inventory. Luckily it came in while my bike has been in the shop for the trans issue. All of these issues have been in the last 3 months I’ve owned the bike. It ran amazing up to that point.

 

[rmchugh]

View attachment 1662


separate issue: how do your knobbies do on pavement? I've been thinking of getting them but on my ATVs knobbies slide all over the road. Do you take it easy around sharp corners on pavement?

 

[Matilda]

Good luck with the new engine

 

[Terronaut]

View attachment 1662

The heads on that pic look different than any Pan America engine I've seen .. mine's a '22 and doesn't look that way - is it the new design coming out on '23 models?

 

[drifter]

There’s a lot in that pic that’s different, engine guards, skid pan, exhaust shields, frame side cover, engine case, rear brake reservoir, and so on, etc. pic looks more like a prototype bike than a production model.

 

[Grayson_BlackPanAm]

I DID NOT post that pic on my thread. Not sure how it got there. My PA is black and a 21

 

[Grayson_BlackPanAm]

I DID NOT post that pic on my thread. Not sure how it got there. My PA is black and a 21

 

[Grayson_BlackPanAm]

There’s a lot in that pic that’s different, engine guards, skid pan, exhaust shields, frame side cover, engine case, rear brake reservoir, and so on, etc. pic looks more like a prototype bike than a production model.

I DID NOT post that pic on my thread. Not sure how it got there. My PA is black and a 21

 

[Tim Newis]

Hi guys

Is there any follow-up on this thread? I got an oil light when the engine was idling and/or AT low revs this was around 10K miles. The dealership took it in, first, they tried the pressure sensor but that didn't help, so to pulled the oil pump apart and found scoring looking like some metal shavings could have come from elsewhere in the engine. At this point, H-D approved a new engine as being less expensive than an extended root cause analysis.

The engine arrived 2wks later and they are now reassembling, the holidays seem to be slowing progress down, but hopefully, I'll get it back next week.

I do ride hard, but 99% on asphalt, when I say hard, I ride with some buddies on sports bikes.

Just be nice to know if there are any horror stories from dealer-installed engine blocks, I'm guessing that paying customers probably take preference over warranty work leading to inconsistency in the resources doing the work - maybe - this is just in my mind - I don't have any reason to question the quality of work.