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Are you happy with your PanAm purchase?

  • Yes

    Votes: 24 82.8%
  • No

    Votes: 1 3.4%
  • Undecided

    Votes: 4 13.8%
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Discussion Starter · #1 ·
Lordy, all the shade being thrown at the PanAm. Not only in some videos, but in the comments section too on YouTube.

Perhaps I'm lucky (which isn't usually the case), but my PanAm has been nothing short of amazing. I had to learn a few tricks like getting my iPhone to connect to my PAS and display GPS data, but that was super simple to sort out and now it's 100%.

I've not had any mechanical problems. I thought I had a cruise control problem but it was user error. I didn't realize I was pushing the throttle forward when I hit bumps in the road thus canceling cruise. A few minutes of playing around with things and I figured out I was the loose nut, not the PanAm.

I have 3k on the bike so far and I hope to hit 5k before winter so I can get the second service in. In the spring I'm going to road trip this girl!

I hope things continue to be this good for me as the miles add up, but so far I have nothing but praise for the bike (mine is a '22) and the amazing new motor Harley put in it.

This is also my first Harley Davidson. I started off looking at the Ducati Multistrada, BMW R1250GS and Triumph Tiger 1200. Of course none of these were in stock anywhere near me due to all the craziness. I've owned Ducati's and Triumphs before and have always liked their line-ups.

I wandered into my local HD dealership to see if they had a PAS and they said one was delivered that morning and it was still in the crate. They had like 7 people wanting to come look at it once it was assembled. I rolled the dice and said I'll take it sight unseen. I'm so glad I did. Every time I get on that bike it brings a smile to my face. I think Harley has made more money off me with accessories than they did on the sale of the bike! Haha.
 

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2021 Deadwood (OD) Green PanAm, 2007 Pearl Yellow RK Custom
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👍👍. I won't repeat what I've said elsewhere on this forum but will repeat.... I'm still happy, happy, happy I bought mine, oh WOW basically one year ago already.

And finally gonna utilize it for what it was made for, in a month buddy and I are gonna ride the MABDR!
 

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Discussion Starter · #3 ·
👍👍. I won't repeat what I've said elsewhere on this forum but will repeat.... I'm still happy, happy, happy I bought mine, oh WOW basically one year ago already.

And finally gonna utilize it for what it was made for, in a month buddy and I are gonna ride the MABDR!
Great to hear! Enjoy the ride!

I go to bed thinking about riding, then wake up and do work so I can get on my bike and just ride around the countryside where I live. I usually ride alone so all the horror stories were a bit troublesome and my dealer is an hour north of me... so if I did break down it would be a serious PITA. But, I have no reason to think she will, she's been nothing but a pure pleasure to ride. I really look forward to doing some multi-day rides vs. single day rides I've been doing since I bought it.
 

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One of the best bikes I’ve owned, and I’ve had a lot of many makes & types. Trouble free, and I attribute that to an exceptional dealership that has a great service department. It’s rare to find a bike that has good touring and off-road capabilities, and not be an unbalanced heavy pig 😁. Yeah Glorified Squealer, I’m talking about you. 😉
 

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Hi All,

I wish I could share with you all these positive comments, but I wasn't so lucky... I'll collect mine from the local HD garage after 2 months (actually 65 days); I faced electronic issues since the very beginning and I'll not list them here because I did it already in other forums.

I sincerely hope my troubles are over with the latest actions taken by the mechanics... battery, handle bar right command buttons, BCM, radiator hose pipe changed... software upgraded... I'll see in a few hours.

Wish me luck :)
Alberto
 

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To be honest, I wouldn’t take to much notice of YouTube comments. Harley’s seem to attach those very knowledgeable people who’ve never thrown a leg over a Harley or a Pan. Or even know someone who has.
We had one on hear. Claimed to have rode a Pan through the Darian Gap. Apparently it was shit as the belt drive starts to slip if it gets wet.
 

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Discussion Starter · #7 ·
Hi All,

I wish I could share with you all these positive comments, but I wasn't so lucky... I'll collect mine from the local HD garage after 2 months (actually 65 days); I faced electronic issues since the very beginning and I'll not list them here because I did it already in other forums.

I sincerely hope my troubles are over with the latest actions taken by the mechanics... battery, handle bar right command buttons, BCM, radiator hose pipe changed... software upgraded... I'll see in a few hours.

Wish me luck :)
Alberto
First, I in no way intended to imply there weren't some very real problems some owners are having. I was looking up different bag options and how they install on YouTube when I ran across a number of YouTube videos, some singing the praises of the PAS others absolutely ripping it apart. In videos where the tone was positive, the comments were mostly positive. In videos where the tone was negative, the comments were also negative. People were talking about all sorts of computer issues, bikes shutting down while accelerating, starters that would whine but not kick the motor over, etc. The creator of one video traded his PAS for a R1250GS and said it was the best thing he ever did. A couple of the commenters also claimed they sold their PAS's and picked up either an African or BMW. I know from my research a few years ago that I was able to find people having problems with their BMW's.

At first this caused me to be hyper vigilant in looking for and listening for any issues. I was concerned about taking long road trips with it until I knew for sure mine wasn't one of the problem bikes. After 3k I've not had any issues and any concerns I had from various negative reviews has been relieved.

As others have said, buying the first year (sometimes the second) of a totally new product is a roll of the dice for any manufacturer. I bought a new Jeep with a new motor option and it had a couple little problems that didn't keep me from driving it, but it's gone in for service. I had a new car that had the fuel pump go out, and it was in its 10th year of production for that model and had 3k miles on it. So even if you wait a couple of years you can still have issues with modern vehicles. I think this is due to all the digital complexities modern vehicles have. I love all the do-dad's the PAS has but when I play with the settings I always think, "Man there are a lot of things going on here and lots of failure points." But I want my modern do-dad's.

I'm very happy with my dealer. I've known the owner of the stores here in Indiana for 20 years and even though I never bought a bike from him until the PAS he has shopped at my store (not related to bikes or cars) for years. I felt very comfortable buying from them given their size and extremely detailed service crew. The guy who put my bike together and did the 1k service is another person I've known for pretty close to 20 years and he's an exceptional mechanic, extremely meticulous. So I had a lot of support there if something went wrong. I'm thankful I've not had to use that support.

I hope your dealer gets your bike sorted out. I would be bouncing off the walls if my bike was at the dealer for 2 months! Where I live our riding window is only about 5 months before we head into the cold part of the year and I wouldn't want to be making monthly payments on a bike I don't have to ride.
 

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Discussion Starter · #8 ·
To be honest, I wouldn’t take to much notice of YouTube comments. Harley’s seem to attach those very knowledgeable people who’ve never thrown a leg over a Harley or a Pan. Or even know someone who has.
We had one on hear. Claimed to have rode a Pan through the Darian Gap. Apparently it was shit as the belt drive starts to slip if it gets wet.
LOL, his belt was slipping, eh? He must have gotten the special-special edition. The drive shaft on my PAS works great! 🤣
 

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I love my PA and had the list of problems most early purchasers had. I feel Harley is to blame along with it's dealers ( If it isn't an air cooled boat anchor it ain't a Harley). The dealership wrenches had no factory training on the bike ( this coming from the tech who worked on my bike), the sales people new nothing about the bike and most never rode one around the dealer ship parking lot. They give the bike to all these U-tube jerks who gave it less than a rating it deserves because nobody at HD sat down with them and taught how to correctly use the ride modes and other features of the bike. I can honestly say if anything happened to my 2021 it would be replaced by a 2023 and I am far from being a HD fan boy.
 

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Lordy, all the shade being thrown at the PanAm. Not only in some videos, but in the comments section too on YouTube.

Perhaps I'm lucky (which isn't usually the case), but my PanAm has been nothing short of amazing. I had to learn a few tricks like getting my iPhone to connect to my PAS and display GPS data, but that was super simple to sort out and now it's 100%.

I've not had any mechanical problems. I thought I had a cruise control problem but it was user error. I didn't realize I was pushing the throttle forward when I hit bumps in the road thus canceling cruise. A few minutes of playing around with things and I figured out I was the loose nut, not the PanAm.

I have 3k on the bike so far and I hope to hit 5k before winter so I can get the second service in. In the spring I'm going to road trip this girl!

I hope things continue to be this good for me as the miles add up, but so far I have nothing but praise for the bike (mine is a '22) and the amazing new motor Harley put in it.

This is also my first Harley Davidson. I started off looking at the Ducati Multistrada, BMW R1250GS and Triumph Tiger 1200. Of course none of these were in stock anywhere near me due to all the craziness. I've owned Ducati's and Triumphs before and have always liked their line-ups.

I wandered into my local HD dealership to see if they had a PAS and they said one was delivered that morning and it was still in the crate. They had like 7 people wanting to come look at it once it was assembled. I rolled the dice and said I'll take it sight unseen. I'm so glad I did. Every time I get on that bike it brings a smile to my face. I think Harley has made more money off me with accessories than they did on the sale of the bike! Haha.
Care to share those Iphone tricks?? :)
 

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First, I in no way intended to imply there weren't some very real problems some owners are having. I was looking up different bag options and how they install on YouTube when I ran across a number of YouTube videos, some singing the praises of the PAS others absolutely ripping it apart. In videos where the tone was positive, the comments were mostly positive. In videos where the tone was negative, the comments were also negative. People were talking about all sorts of computer issues, bikes shutting down while accelerating, starters that would whine but not kick the motor over, etc. The creator of one video traded his PAS for a R1250GS and said it was the best thing he ever did. A couple of the commenters also claimed they sold their PAS's and picked up either an African or BMW. I know from my research a few years ago that I was able to find people having problems with their BMW's.

At first this caused me to be hyper vigilant in looking for and listening for any issues. I was concerned about taking long road trips with it until I knew for sure mine wasn't one of the problem bikes. After 3k I've not had any issues and any concerns I had from various negative reviews has been relieved.

As others have said, buying the first year (sometimes the second) of a totally new product is a roll of the dice for any manufacturer. I bought a new Jeep with a new motor option and it had a couple little problems that didn't keep me from driving it, but it's gone in for service. I had a new car that had the fuel pump go out, and it was in its 10th year of production for that model and had 3k miles on it. So even if you wait a couple of years you can still have issues with modern vehicles. I think this is due to all the digital complexities modern vehicles have. I love all the do-dad's the PAS has but when I play with the settings I always think, "Man there are a lot of things going on here and lots of failure points." But I want my modern do-dad's.

I'm very happy with my dealer. I've known the owner of the stores here in Indiana for 20 years and even though I never bought a bike from him until the PAS he has shopped at my store (not related to bikes or cars) for years. I felt very comfortable buying from them given their size and extremely detailed service crew. The guy who put my bike together and did the 1k service is another person I've known for pretty close to 20 years and he's an exceptional mechanic, extremely meticulous. So I had a lot of support there if something went wrong. I'm thankful I've not had to use that support.

I hope your dealer gets your bike sorted out. I would be bouncing off the walls if my bike was at the dealer for 2 months! Where I live our riding window is only about 5 months before we head into the cold part of the year and I wouldn't want to be making monthly payments on a bike I don't have to ride.
Thank you for your reply and your best wishes @IndyTRX,

I absolutely agree with what you say. I bought the bike even before seeing it live, as we say, on the paper! and I knew about the risks.

After I started having issues my wife, an expert rider herself, suggested to sell the bike once fixed, I won't do that; I like the bike and I am still thinking it was a great choice back then. Let's not forget that, in Europe, for a bike with similar characteristics (BMW, Ducati, KTM, etc) you have to pay much more. Not to mention the beauty of it and the amazing engine.

I don't mind having issues if the dealer is next to me and shares the pain. You mentioned the dealer in Indiana you trust, well, good for you! Unfortunately, not my case.
Plus, living on an island, there are no alternatives for me. It's about them or nothing. On the positive side, the mechanic I am in touch with, is good and emphatic; Glad he is part of the picture and committed to offer the best possible service.

Thanks God, Cyprus is hot and I am riding all over the year, December, January and February included :)

All the best,
Alberto
 

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Discussion Starter · #14 ·
I love my PA and had the list of problems most early purchasers had. I feel Harley is to blame along with it's dealers ( If it isn't an air cooled boat anchor it ain't a Harley). The dealership wrenches had no factory training on the bike ( this coming from the tech who worked on my bike), the sales people new nothing about the bike and most never rode one around the dealer ship parking lot. They give the bike to all these U-tube jerks who gave it less than a rating it deserves because nobody at HD sat down with them and taught how to correctly use the ride modes and other features of the bike. I can honestly say if anything happened to my 2021 it would be replaced by a 2023 and I am far from being a HD fan boy.
I can confirm that the two local Harley dealerships I typically visit in the area didn't have any formal training on the new PA/PAS. They admitted that they're still figuring the bikes out, and this is a problem if you ask me. This is a totally new engine and at a minimum each dealership should have one mechanic trained up on the details of the bikes/motors.
 

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Discussion Starter · #15 ·
Thanks God, Cyprus is hot and I am riding all over the year, December, January and February included :)

All the best,
Alberto
I am envious! I sometimes wish I lived further south where riding year around is possible. I'm pretty far north and we're about a month from 60-70 degree weather and 2 months from 40-50 degree weather and lots of rain. Come November we can actually get snow up here.

I hope your contact is able to get your bike sorted out.
 

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Lordy, all the shade being thrown at the PanAm. Not only in some videos, but in the comments section too on YouTube.

Perhaps I'm lucky (which isn't usually the case), but my PanAm has been nothing short of amazing. I had to learn a few tricks like getting my iPhone to connect to my PAS and display GPS data, but that was super simple to sort out and now it's 100%.

I've not had any mechanical problems. I thought I had a cruise control problem but it was user error. I didn't realize I was pushing the throttle forward when I hit bumps in the road thus canceling cruise. A few minutes of playing around with things and I figured out I was the loose nut, not the PanAm.

I have 3k on the bike so far and I hope to hit 5k before winter so I can get the second service in. In the spring I'm going to road trip this girl!

I hope things continue to be this good for me as the miles add up, but so far I have nothing but praise for the bike (mine is a '22) and the amazing new motor Harley put in it.

This is also my first Harley Davidson. I started off looking at the Ducati Multistrada, BMW R1250GS and Triumph Tiger 1200. Of course none of these were in stock anywhere near me due to all the craziness. I've owned Ducati's and Triumphs before and have always liked their line-ups.

I wandered into my local HD dealership to see if they had a PAS and they said one was delivered that morning and it was still in the crate. They had like 7 people wanting to come look at it once it was assembled. I rolled the dice and said I'll take it sight unseen. I'm so glad I did. Every time I get on that bike it brings a smile to my face. I think Harley has made more money off me with accessories than they did on the sale of the bike! Haha.
Have you found out how to get the map on the console to disable the correct orientation with the phone app?
 

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I did the youtube thing and READ every single good and bad thing i could. I was considering HONDA, TRIUMPH BMW AND KTM. In the end my gut said HD. Was immediately attracted to it when i saw it at a 2019 mc show in NYC *prototype. I couldnt keep myself from NOT liking it. I do have a few other bikes but this one definitely has ITS OWN FEEL and its a unique ride which i am enjoying every minute of it. Hope no GREMLINS appear but if they do ima still stand here and say i bought the right bike..
 

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I did the youtube thing and READ every single good and bad thing i could. I was considering HONDA, TRIUMPH BMW AND KTM. In the end my gut said HD. Was immediately attracted to it when i saw it at a 2019 mc show in NYC *prototype. I couldnt keep myself from NOT liking it. I do have a few other bikes but this one definitely has ITS OWN FEEL and its a unique ride which i am enjoying every minute of it. Hope no GREMLINS appear but if they do ima still stand here and say i bought the right bike..
Dear @REKLOO5E,

GREMLINS will appear, I can guarantee they will. Nevertheless, the bike is amazing, mechanically very good, electrically and electronically not as much.

Take care,
Alberto
 
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