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Discussion starter · #21 ·
I would love to see a pic of the actual crack.. Was it around the bolt hole where the loose bolt was?
Unfortunately I was able to take a picture of the fracture (my skid plate was in place)-- but I'll ask the Dealership to save the old case and will share a picture of it if possible. JM.
 
Btw, book says 15-18 ft-lbs on those mounting bolts-- nuh uh, 24-36 pounds depending on your fear and RED thread locker given this outcome. Just sayin' 👊
Be careful, my friend. Over torqueing those bolts might strip out the threads. The torque spec is fine, the bolts just need some blue Loctite (red Loctite might actually strip the threads out as well should you ever need to remove the side stand). I took my PAS home from the dealership and spent the first weekend going through the bike and checking for loose bolts, mis-routed hoses and electrical harnesses. Glad i did as whomever assembled everything under the seat left it all loose and misplaced (probably the tech at the dealership doing the pre-delivery service).

I have never been a fan of bolting a side stand directly to the engine case. It's much better to have it attached to something not as important or more substantial. Over my years of wrenching on bikes I have seen countless sport bikes with the same unfortunate outcome that you experienced. Since sport bikes don't have center stands those guys are bad to lean the bike over on the side stand so they can spin the rear wheel while applying chain lube which can lead to it breaking off. Ducati dealerships have made a LOT of money on those repairs over the years.
 
Thank you for this post.
After reading it, immidatelly inspect my jiffy stand and all secure.
I have found tha dealers prepping your bike for deliver was a big issue with my Street Glide Special and my latest Pan Am.

Thank you.
 
Taking mine in for the 1K service, I will be pointing this out to the service manager, (hes a good friend) as well as some other concerns
Thank you!
 
Discussion starter · #29 ·
Be careful, my friend. Over torqueing those bolts might strip out the threads. The torque spec is fine, the bolts just need some blue Loctite (red Loctite might actually strip the threads out as well should you ever need to remove the side stand). I took my PAS home from the dealership and spent the first weekend going through the bike and checking for loose bolts, mis-routed hoses and electrical harnesses. Glad i did as whomever assembled everything under the seat left it all loose and misplaced (probably the tech at the dealership doing the pre-delivery service).

I have never been a fan of bolting a side stand directly to the engine case. It's much better to have it attached to something not as important or more substantial. Over my years of wrenching on bikes I have seen countless sport bikes with the same unfortunate outcome that you experienced. Since sport bikes don't have center stands those guys are bad to lean the bike over on the side stand so they can spin the rear wheel while applying chain lube which can lead to it breaking off. Ducati dealerships have made a LOT of money on those repairs over the years.
Agreed, thank you good sir! JM
 
For starters, I still remain HD's biggest fan. And my Dealer, Sales and Service, always great. This bike is the best, but there remains room for improvement . . . In the garage, climbing off, and the bike almost buries me . . . get 'er up on the Center Stand and find 2 of 3 bolts missing to the Jiffy Stand, and the 3rd barely fixed in place. And oil seeping from a mounting hole. Agony. Get 'er to the Dealer and it's 2-4 weeks (dream on) for a new Crankcase Half and 40+ shop hours for repair. All because the Jiffy Stand was not anchored correctly? And sure enough, no thread locker of any type on the remaining bolt (nicely bent). Check it out: remove Fairing, Seats, Fuel Tank, Steering Head Covers, Main Fuse, the TAIL SECTION, Brake Line Clamps, Air Box, Plugs, Ignition Coil and Coil Mount, EVAP (?) Line, Sensor Harness, Induction Module, ECM, Cylinder Head Caddy Cover, Skids Plate, Engine Guards, Voltage Regulator and Mount, Coolant Overflow Tank, Radiator, Jiffy Stand (that should be easy), Center Stand, Left Foot Control Bracket, Chain Guard, Exhaust System, Rear Wheels, Drive Chain, Disconnect Rear Shock, remove Mid Frame from Engine, detach Front Frame, and then transfer Sensor Harness, Drive Sprocket, and Rear Port Extension Header, and starter (for safe keeping). Also get your hands on HD's Engine Support Plate, Powertrain R&R Fixture, Crankshaft Protector, and a short 2X4 for use with a Flat Jack Stand. . . . and that's just to get at the Crankcase (!). Am betting I made my point. Here's my ask-- can it be known if I should be okay with this outcome given the bike has less than 5k miles? Do I have any other options, recourse for satisfaction. What assurances do I have that my trusted Dealer Techs are equal to some brand new tasking here (factory trained, qualified, experienced)? What about ALL those electronics, seals and sensors, fittings, connections, plugs-- everything all previously factory sealed, moisture safe and fastened to spec? Should I worry for bugs and gremlins further down the road? Should I just ask for a new bike, prepare to get laughed at, or would someone somewhere take me serious? Hope is not a strategy, but it feels like my only recourse. Any thoughts? Can anyone share any contact info for Customer Service Harley Davidson USA (beyond the "Contact Us" at HD.com)-- any secret inroads? Btw, book says 15-18 ft-lbs on those mounting bolts-- nuh uh, 24-36 pounds depending on your fear and RED thread locker given this outcome. Just sayin' 👊 Bike a nice day, knee caps in the wind. It snows tomorrow. Tx eh, JM. View attachment 1800 View attachment 1801
I have a’21 pas and never thought to even check the side stand bolts until I saw this thread. My rear bolt was back almost all the way out! Blue thread locker, and re-tightened. Unbelievable that the bolts can work lose and the side stand can actually have the leverage to crack the case. And the repair hours, what a joke. I too love the MoCo, but this bike is a no confidence vote. Oh and my heat shield welds finally broke too.
 
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