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Discussion Starter · #1 ·
i got the sport bags with my 2021 panam installed the locks per specs on the web site , but the left bag when you go to push the lock in to release the side doesnt pop back up , replaced under warranty already new latch assembly does the same thing , any ideas
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In Germany we have the law that the seller have 2 Chances to repair. If it still not works you can get your money back.
Try it this way.
Obvious there is a Basic Problem in the Design and construction.
 

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Discussion Starter · #3 ·
In Germany we have the law that the seller have 2 Chances to repair. If it still not works you can get your money back.
Try it this way.
Obvious there is a Basic Problem in the Design and construction.
Don’t know the other bag works fine and it’s the same
Exact parts
 

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i got the sport bags with my 2021 panam installed the locks per specs on the web site , but the left bag when you go to push the lock in to release the side doesnt pop back up , replaced under warranty already new latch assembly does the same thing , any ideas
I had to build my own lock (install tumblers, etc...) with the Sport Top Rack.

A possible issue would be the mounting of the tumbler barrel in to the case. When your key is inserted, is it lining up perfectly with the lettering on the case? If not, you may want to loosen the screw on the inside and twist it a little for alignment, if it is off, the catches in pic 2 here could be hanging up the springs.
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Another potential could be the tumblers are off by one count and it is catching when the button is pushed. Just a guess, but something to look at. You can pull the lock barrel out (carefully with your fingers covering the tumblers and springs as you pull it out) and run you finger around it with the key inserted, if you feel any one of the tumblers protruding or sunk in (we are talking a couple millimeters between tumblers) you may need the next size up or down. Mine was very finicky, it took me 3 tries overall to make it work smooth.

If you are not comfortable with messing with the tumblers, any dealer should be able to look at it under HD warranty as well as long as the lock was installed when you received it.
 

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Discussion Starter · #5 ·
I had to build my own lock (install tumblers, etc...) with the Sport Top Rack.

A possible issue would be the mounting of the tumbler barrel in to the case. When your key is inserted, is it lining up perfectly with the lettering on the case? If not, you may want to loosen the screw on the inside and twist it a little for alignment, if it is off, the catches in pic 2 here could be hanging up the springs.
View attachment 460

Another potential could be the tumblers are off by one count and it is catching when the button is pushed. Just a guess, but something to look at. You can pull the lock barrel out (carefully with your fingers covering the tumblers and springs as you pull it out) and run you finger around it with the key inserted, if you feel any one of the tumblers protruding or sunk in (we are talking a couple millimeters between tumblers) you may need the next size up or down. Mine was very finicky, it took me 3 tries overall to make it work smooth.

If you are not comfortable with messing with the tumblers, any dealer should be able to look at it under HD warranty as well as long as the lock was installed when you received it.
I actually did the lock tumblers myself by the book
 

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Discussion Starter · #6 ·
I had to build my own lock (install tumblers, etc...) with the Sport Top Rack.

A possible issue would be the mounting of the tumbler barrel in to the case. When your key is inserted, is it lining up perfectly with the lettering on the case? If not, you may want to loosen the screw on the inside and twist it a little for alignment, if it is off, the catches in pic 2 here could be hanging up the springs.
View attachment 460

Another potential could be the tumblers are off by one count and it is catching when the button is pushed. Just a guess, but something to look at. You can pull the lock barrel out (carefully with your fingers covering the tumblers and springs as you pull it out) and run you finger around it with the key inserted, if you feel any one of the tumblers protruding or sunk in (we are talking a couple millimeters between tumblers) you may need the next size up or down. Mine was very finicky, it took me 3 tries overall to make it work smooth.

If you are not comfortable with messing with the tumblers, any dealer should be able to look at it under HD warranty as well as long as the lock was installed when you received it.
The side bags are alittle bit different but I did both with the online Harley page it just seems to stick for no reason gonna take it back apart and check everything again, and I have checked the tumblers every time I check it
 
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