i got the sport bags with my 2021 panam installed the locks per specs on the web site , but the left bag when you go to push the lock in to release the side doesnt pop back up , replaced under warranty already new latch assembly does the same thing , any ideas
In Germany we have the law that the seller have 2 Chances to repair. If it still not works you can get your money back.
Try it this way.
Obvious there is a Basic Problem in the Design and construction.
i got the sport bags with my 2021 panam installed the locks per specs on the web site , but the left bag when you go to push the lock in to release the side doesnt pop back up , replaced under warranty already new latch assembly does the same thing , any ideas
I had to build my own lock (install tumblers, etc...) with the Sport Top Rack.
A possible issue would be the mounting of the tumbler barrel in to the case. When your key is inserted, is it lining up perfectly with the lettering on the case? If not, you may want to loosen the screw on the inside and twist it a little for alignment, if it is off, the catches in pic 2 here could be hanging up the springs.
Another potential could be the tumblers are off by one count and it is catching when the button is pushed. Just a guess, but something to look at. You can pull the lock barrel out (carefully with your fingers covering the tumblers and springs as you pull it out) and run you finger around it with the key inserted, if you feel any one of the tumblers protruding or sunk in (we are talking a couple millimeters between tumblers) you may need the next size up or down. Mine was very finicky, it took me 3 tries overall to make it work smooth.
If you are not comfortable with messing with the tumblers, any dealer should be able to look at it under HD warranty as well as long as the lock was installed when you received it.
I can turn the key to all three positions. But only the lock and release option work. I think I can hear something happen at open position but nothing happens.
I have the sport bags and I have a question. The left bag doesn't seem to fit exactly right along the seam when closed. Does anyone else have this issue. Is it just a fit and finish issue? The right bag seems to close better.
Anyone had any luck taking the lock tumbler out? I did my lockset myself, per the video on the HD site. I thought i had nailed it.. it was looking really good. Then i popped it in my side bag (with retention pin facing the right way) and its extremely hard to turn. I can get the case open but its very hard to get it to go between the latch and unlock positions. And it will not go into the full 'lock' position. I'm baffled to how it seems to have went well, yet it is turning so poorly. I'm hoping to be able to get the lockset out and retry.